Fireside Chats Instructions

Overview

After you have registered for a Fireside Chat....  

Here are the instructions for joining in a Fireside Chat by BOTH telephone AND internet. Print out these instructions and have them available on the day of the Fireside Chat.

Information d’accès en français

• Access instructions for BOTH TELEPHONE AND INTERNET (BOTH required)
• Please keep these instructions available during the fireside chat to help you.
• Remember to check your Time Zone (see section 3 ) 

1. Toll Free Telephone:

• TO HEAR THE PRESENTATION/DISCUSSIONS and join in the discussions.
• 12:45 PM Eastern time - conference call open for participants to join in.
•  Tech assistance available at this time re: accessing the PowerPoint Presentation
   Join in by 12:55 PM Eastern Time at the latest.

Teleconference line unclear?

• Simply hang up and call back in again

Muting/unmuting:

• We will be muting all participants lines for the presentations.
• We will open all participants lines for  question/comments/discussions

Help eliminate background noise/distractions:

• When the lines are open for discussions - dial *6 to mute/unmute your telephone line
• Those with speaker phones may have a mute function on their own phone - thank you for using it!
• Please do not breathe into the phone during the conference call. Keep your telephone handset away from your mouth/nose. 

2. Internet:

To SEE the PowerPoint presentation - (NO AUDIO via the Internet)

     A.  Access/download/print the BACKUP PowerPoint PRESENTATION:
     www.chnet-works.ca, click on Fireside Chats and click on Presentations
     Having difficulties downloading? RSVP for assistance: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

     B.  AND Join in the 'Bridgit' internet conference -
     Requires high speed internet access 
     Some firewalls will block access: e.g. Health Canada, PHAC
     (see 'B' re: Trouble shooting)

          a.    Go to www2.distance.uottawa.ca
          b.    Click on "Bridgit"
                    (Windows or Mac - per your type of computer)
          c.     Choose ‘run’ (this will take 1-2 minutes)
                     (If prompted the server name is www2.distance.uottawa.ca )
          d.     Select ‘CHNET-Works! fireside Chat' from the list of conferences
                      When prompted, enter YOUR name (e.g. Normand Breton)
                      (if prompted: click on 'no - I'm connected remotely and audio is enabled')
          e.      Click 'join meeting'
                     (If prompted - do NOT set up audio feature)
          f.      You should now be in the 'chat' - 
                     You will see the Presentation controlled by U of Ottawa computers.
          g. Please introduce yourself using the Text Chat feature
                     (far right icon on the 'Bridgit' tool bar): 
                     Please enter your Name, Location, Organization

     C. TROUBLE SHOOTING:
          Difficulties accessing/maintaining Bridgit Internet conference connection
          per firewalls or low speed internet access:
          Use the 'back up' PowerPoint presentation.(2-A - above)

         Note to your computer tech support (2-3 days prior to the Fireside Chat)
          If port 80 is blocked on your network, the alternate port is 9033

     D. Posting Questions/Comments during the Fireside Chat:
          Bridgit internet conference tool bar: click on the participant's icon on far right of the tool bar
          OR email your question/comment to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

3. Time Zone Information - 1:00 PM Eastern Time is:

          2:30 PM - NFL Time
          2:00 PM  - Atlantic Time
         12:00 PM - Central time
         11:00 AM - Mountain Time
         10:00 AM - Pacific Time

 Check your time zone: http://www.canadainfolink.ca/time.htm 

4. Recording Notice:

• Pending permission from the  'Advisor(s) on Tap'we will be digitally recording the 'chat'.
• We intend to use the recording for possible future podcasts or presentations.
• Sorry - we cannot provide copies of recordings per individual requests.  

5. Need more help?

If you have read and used these directions, and are still having difficulties...

• Technical assistance is provided via the teleconference, 15 minutes prior to Fireside chat start time contact; This e-mail address is being protected from spambots. You need JavaScript enabled to view it no later than 1.5 hrs prior to Fireside Chat start time.
• We recommend: 1-2 DAYS prior to the Fireside Chat, get assistance;from your technical support
• Re: Firewalls on your network: If port 80 is blocked on your network, the alternate port is 9033

6. Your Feedback Please

• Please fill in the on line Feedback Form. This will help guide future Fireside Chats. 
• Go to www.chnet-works.ca and click on Fireside Chats.
• The online Feedback Form is in the drop-down menu.

7. Accessing the PowerPoint Presentations AFTER the Fireside Chat:

Click here to access ALL Fireside Chat PowerPoint Presentations

Our thanks to the Ontario Ministry of Health and Long Term Care for their support in providing the toll free telephone conferences for all Fireside Chats.